Nowadays, eCommerce has been an integral part of our daily lives. Every time we buy or sell products online, we are already engaging in eCommerce. Any online transactions like internet banking, online tracking, and payment choices are included in eCommerce.
From the perspective of business owners, how can you really improve your eCommerce, and reach customers around the globe, no matter where they are? read more
Automation is an integral part of your business that can enhance and optimize the capabilities of your website and services.
Always remember great service matters! In a business, customers not only expect high-quality products but also services. Each interaction with a customer either builds up or tears your business down. Therefore, the foundation of your business success is good customer service skills. read more
If you want to grow your company, you have to fully embrace automation. You can achieve tremendous success if you leverage the automation apps and plugins available online to enhance your customer experience.
A study by Nucleus research found that marketing automation tools improve productivity by approximately 20%. Here are the 5 essential apps to increase your sales: read more
We all know happy customers lead to higher revenue, growth & sustainability.
And yes, which business doesn’t want that? But the reality is, good customer service needs a lot of budget and time. So what’s the answer to this dilemma? The answer is quite simple: you should start with Zendesk automation. read more